Due to the ongoing worldwide covid-19 pandemic colorFabb will have certain restrictions in place. Our main goal is to ensure that our co-workers remain healthy. We will do everything we can to continue operations and be able to produce and ship your filament on a daily basis.
During the initial outbreak earlier this year we were able to maintain our business and service within acceptable margins. With the right precautions taken internally and with our partners we will be able to continue our service level, almost exactly as you are used to, during the second wave which is currently causing havoc around the world.
- colorFabb is and will remain running at full production capacity as long as the safety of our employees can be guaranteed.
- Webshop orders which are in stock will be processed as usual, within 24 hours.
- colorFabb will continue to ship parcels through DHL, world wide.
- Due to the current situation lead times for custom orders can increase.
We have control of what happens within our company to a certain extent, but also rely on partners both in our supply chain and in logistics. These partners, chosen for their reliability and all excelling in their respective fields, have all taken precautions as well, but given that they are often based in another country where the situation can differ from ours we have little to no control over this. This mostly applies to deliveries where we rely on DHL and other partners who also rely on local governments and partners.
Different measures and precautions can result in delays in shipping. Lead times known to us can slightly differ worldwide and are beyond our control. If you have any questions or are in a hurry, please contact us by clicking the button below.
DHL is our main partner for worldwide shipments and has their various services have several online pages which are updated regularly. The DCT button directs you to the DHL Capability Tool where you can see if services to your country are affected. Please note that all information that DHL displays is based on the information they receive from local governments, partners, etc. and can be outdated by a day or so. Please use this information as an indication only.