We ship worldwide and have chosen both UPS and DHL to make sure that your order will ship swiftly and safely to your doorstep. We only use the best services available to ship our filaments around the world. You can choose various services from DHL and UPS.
UPS Worldwide Saver
UPS Worldwide Express
UPS Worldwide Expedited
UPS Worldwide Express Plus
Pick-Up at colorFabb
We aim to ship within 24 hours on business days after we have received the order. If you order before noon CET we will ship the very same day if stock allows. Every evening around 10 PM CET emails with your tracking details are sent out. If you are in a hurry, please contact us so we can take this into account. If an item is not in stock, we can discuss alternatives with you. Please contact us at: firstname.lastname@example.org
Free shipping within the EU applies to certain countries and does not apply to samples:
|Country||Free shipping from|
|Belgium||1 spool (free shipping with UPS, does not apply to samples)|
|Germany||1 spools (free shipping with UPS, does not apply to samples)|
|United Kingdom||4 spools|
|Luxembourg||1 spool (free shipping with UPS, does not apply to samples)|
|Netherlands||1 spool (free shipping with UPS, does not apply to samples)|
More questions? Check out our FAQ on shipping (https://support.colorfabb.com) or contact us at email@example.com
Of course you have the right to return your order. If you have trouble printing with our materials, please contact our support desk first so we can help you out: firstname.lastname@example.org or check out the helpful “How To Print With…” articles on http://learn.colorfabb.com/category/tutorials/ To arrange for a return use Return form or email email@example.com. We can only accept returns of unopened kits and products, within 14 days of receipt (for international orders, 14 days from shipment). Any returns after 14 days are in store credit only. All returns are credited as store credit upon receipt for international orders or for Paypal / Credit card orders after 14 days of payment. Customers are responsible for return shipping costs unless the product arrives damaged or defective. Please contact us before returning any package! We're reasonable people and we hope you are too! Contact us if you have any issues and we'll do our best to help you out!
The return address for packages is:
5916 PJ Venlo
Tel + 31 (0)77 - 466 40 15
Fax + 31 (0)77 - 397 14 14
Please always note the original order number with your parcel and use the form sent with the original order when returning your filaments. If no form is provided, please contact us at firstname.lastname@example.org so we can send you one.
Alternatively, you can use the form below: