We ship worldwide and have chosen both UPS and DHL to make sure that your order will ship swiftly and safely to your doorstep. We only use the best services available to ship our filaments around the world. You can choose various services from DHL and UPS.

DHL Express
UPS Standard
UPS Worldwide Saver
UPS Worldwide Express
UPS Worldwide Expedited
UPS Worldwide Express Plus

Pick-Up at colorFabb
(only NL / BE / DE)

Noorderpoort 45
5916PJ Venlo
The Netherlands


We aim to ship within 24 hours on business days after we have received the order. If you order before noon CET we will ship the very same day if stock allows. Every evening around 10 PM CET emails with your tracking details are sent out. If you are in a hurry, please contact us so we can take this into account. If an item is not in stock, we can discuss alternatives with you. Please contact us at: sales@colorfabb.com



Pick up

Pick-up is only available at our production facility for customers from the Netherlands, Belgium and Germany. Please note that we are not a traditional store and all pick-up orders need to be ordered and paid for through our website. Please contact us before showing up to pick up your order, so we can make sure your order is ready. Hours for picking up your order are: Mon-Fri 8.30 – 17.00



Import duties

For international shipping (outside the EU), please note that surcharges may apply. These can be custom duties or import charges. Costs vary per country / territory and are not included in the shipping costs that are mentioned on the invoice. Unfortunately we cannot influence these extra costs and you can contact your local custom duties office for more information.



Free Shipping

Free shipping within the EU applies to certain countries and does not apply to samples:

Country Free shipping from
Austria 6 spools
Belgium 1 spool
Germany 4 spools
Denmark 6 spools
Estonia 6 spools
Spain 4spools
Finland 6 spools
France 4 spools
United Kingdom 4 spools
Ireland 6 spools
Italy 4spools
Luxembourg 1 spool
Netherlands 1 spool
Poland 6 spools
Portugal 6 spools
Sweden 5 spools



More questions? Check out our FAQ on shipping (https://support.colorfabb.com) or contact us at logistics@colorfabb.com






Of course you have the right to return your order. If you have trouble printing with our materials, please contact our support desk first so we can help you out: support@colorfabb.com or check out the helpful “How To Print With…” articles on http://learn.colorfabb.com/category/tutorials/ To arrange for a return use Return form or email support@colorfabb.com. We can only accept returns of unopened kits and products, within 14 days of receipt (for international orders, 14 days from shipment). Any returns after 14 days are in store credit only. All returns are credited as store credit upon receipt for international orders or for Paypal / Credit card orders after 14 days of payment. Customers are responsible for return shipping costs unless the product arrives damaged or defective. Please contact us before returning any package! We're reasonable people and we hope you are too! Contact us if you have any issues and we'll do our best to help you out!

The return address for packages is:
colorFabb B.V.
Noorderpoort 45
5916 PJ Venlo
Tel  + 31 (0)77 - 466 40 15
Fax + 31 (0)77 - 397 14 14
E-Mail: support@colorfabb.com

Please always note the original order number with your parcel and use the form sent with the original order when returning your filaments. If no form is provided, please contact us at logistics@colorfabb.com so we can send you one.

Alternatively, you can use the form below:



  • If you would like to withdraw from the purchase, please fill out this form and send it back to us.

    colorFabb B.V.
    Noorderpoort 45
    5916 PJ Venlo
    Tel  + 31 (0)77 - 466 40 15
    Fax + 31 (0)77 - 397 14 14
    E-Mail: support@colorfabb.com



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